Privacy Policy

Effective Date: January 01, 2019

We are committed to safeguarding the privacy of our users.  We respect your privacy regarding any information we may collect while operating our websites and we promise to never sell, rent or otherwise distribute the information you submit on our website.

This Privacy Policy describes our practices concerning the information we collect from you when you use our service via Supareel.com.   By visiting this website or using our Service, you consent to our collection and use of your information as described in this Privacy Policy.

Definitions

(a) Media Network: Third party websites and mobile applications where users can create, publish, and view private and public DIGITAL media content (e.g. Instagram, Twitter, blogs etc. )

(b) Posts: content (including links, hashtags, written material, images, and videos) created, published, or republished by Users on Media networks that is accessible to other users of the network.

(c) Links: the combined Posts from the Media networks selected by Users to embed, display on their website and Share via the Supareel.com Service.

(d) Users: Users of the Supareel.com Service responsible for deciding which Links to combine to create their Supareels.

(e) Content Creator: The party (either the User or a third party) that created a Post displayed within a Supareel. If User is aggregating public content that they themselves created on Media networks, they are both the User and the Content Creator.

(f) Viewer: Anyone on the Internet who views a Supareel.

Information We Collect

Supareel.com may use your personal information to:

 - administer this website

 - personalise the website for you

 - enable your access to and use of the website services

 - supply you services that you purchase

 - send you statements and invoices

 - collect payments from you

 - send you communications about our website

 - send you a newsletter if you have requested it

 - provide third parties with non-identifiable statistical information about our users.

If Supareel.com is required to disclose your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement. We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Supareel.com may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Gathering of Personally-Identifying Information

Certain visitors interact with Supareel.com in ways that require Supareel.com to gather personally-identifying information. The amount and type of information that Supareel.com gathers depends on the nature of the interaction. For example, we ask visitors who sign up for an account at Supareel.com to provide a name, email address and a website domain. Those who engage in transactions with Supareel.com – by purchasing a Paid Subscription account, for example – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Supareel.com collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with Supareel.com. Supareel.com does not store the credit card details that are entered at the time of purchase, that information is sent to STRIPE (our payment processor) and we only store the necessary references to your account such that we can securely interact with the STRIPE API.  Supareel.com does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

Supareel.com may collect statistics about the behaviour of visitors to its website and service. For instance, Supareel.com may anonymously log aggregated statistics of popular image sizes or the adoption rate of the certain image format. Supareel.com may display this information publicly or provide it to others. However, Supareel.com does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

Supareel.com discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Supareel.com’s behalf or to provide services available at Supareel.com’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Supareel.com’s websites, you consent to the transfer of such information to them. Supareel.com will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Supareel.com discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Supareel.com believes in good faith that disclosure is reasonably necessary to protect the property or rights of Supareel.com, third parties or the public at large. If you are a registered user of an Supareel.com website and have supplied your email address, Supareel.com may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Supareel.com and our products. We primarily use our product blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Supareel.com takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Supareel.com uses cookies only for logged in users on the Supareel.com website to identify and track visitors, their usage of Supareel.com website, and their website access preferences. Supareel.com visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Supareel.com website, with the drawback that certain features of the Supareel.com website may not function as effectively without the aid of cookies.

Business Transfers

If Supareel.com, or substantially all of its assets, were acquired, or in the unlikely event that Supareel.com goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Supareel.com may continue to use your personal information as set forth in this policy.

Ad Free

Supareel.com does not include any third party ads or ad network code which can track you or your website visitors.

Establishing an Account

When you establish an account you must provide us with an email address and a password. If you sign up for a paid account, you must also provide your name and payment information (i.e. credit card). We do not store or “see” payment information, as it is passed directly to STRIPE, a trusted and secure third party payment processing company.

Using the Service

In the case where you are a User and a Content Creator, you may also disclose Personal Data to us (and others) in the content of your Posts. In addition, if you link your Media network accounts to your Supareel profile, you are granting us permission to access and use certain information about you as permitted by the Media network APIs. For example, if you link your Facebook account, it may provide us with access to whatever information you choose to include in your Media network public profile and Posts (via your Settings on the respective Media network), such as friends’ names, pictures, genders, user Ids, connections, and any other shared content, and you will be making this information available to other Viewers regardless of whether they are connected to you via Facebook.

When you (the User) logs on to your Supareel account, we will record your IP address and/or unique mobile device identifier and may tie it to your specific account. Under ordinary circumstances, an IP address recorded in isolation is not Personal Data under the standard definition of the term. However, it may become Personal Data when it is combined with other information.

When you embed a Supareel into your site, Viewers will be served static assets (image and video files) directly from the Media Network servers. While Supareel does not transfer any personal data to the Media Networks, the data that the Media Networks record while serving static assets to the Viewer is subject to the Media Network's privacy policy.

How We Protect Information

We take the security of all the information we collect from and about our Users seriously and use appropriate technical and organizational measures to protect it against unauthorized or unlawful access and against accidental loss, destruction or damage. We also limit access to User information to employees who reasonably need access to it in order to do their jobs. However, because no security system can be 100% effective, we cannot completely guarantee the security of any information we may have collected from or about you. In addition, we have no control over the security of other web sites that you might visit even when a link may appear to those web sites site from our Site. If you share your computer or use a computer that is accessed by the general public, remember to log off and close your browser window when you have finished your session.

Your Options and Rights

You may request that we stop sending you non-account related emails by clicking the “unsubscribe” link that is included at the bottom of non-account related emails. You may also request that we delete the information we collected from and about you by contacting our Data Protection Officer (Please see our GDPR policy).

Modifications to this Privacy Policy

We reserve the right to amend, alter, or otherwise change this Privacy Policy at our sole and absolute discretion. If we modify this Privacy Policy, we will notify all Users via email, and may specifically ask you to agree to the modified terms in order to continue using the Service. Otherwise, further use of the Service following any such change constitutes your agreement to follow and be bound by the modified Privacy Policy.

You can reach us at privacy@supareel.com.

SupaReel Limited
UK Company Registration No. 11765438
Registration Address  International House, 142 Cromwell Road, London, SW7 4ET